Administrative - Print Production Assistant
Tovala
Carol Stream, IL, USA
Posted on Mar 7, 2025
We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.
As an Administrative - Production Print assistant your primary responsibilities will be operating printing equipment, managing print production workflows, ensuring quality control, and fulfilling the facilities’ needs, including tasks like setting up machines, preparing files, printing, finishing, and packaging, while adhering to deadlines. You are also expected to promote company values and ensure safety in the workplace at corresponding facilities.
Essential Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Machine operation: Setting up and operating various printing equipment like digital presses, copiers, and paper cutters.
- File preparation: Converting digital files to print-ready formats, adjusting color profiles, and managing color management.
- Quality control: Inspecting printed materials for accuracy in color, registration, and print quality.
- Material handling: Managing paper stock, ink supplies, and other printing materials.
- Production scheduling: Prioritizing jobs based on deadlines and ensuring efficient workflow.
- Troubleshooting: Identifying and resolving minor equipment issues.
- Work with plant managers to create and distribute documentation required for weekly production, preparing WIP tags and verifications sheets from Misevala
- Conduct weekly inventory of office and supplies, and place orders as needed
- Partner with the sanitation team to complete monthly orders
- Print customer shipping labels and working closely with logistics team to update and implement new shipment software as needed
- Additional administrative and office tasks as needed
Competencies:
- Technical knowledge: Understanding of printing processes, color theory, and file formats.
- Attention to detail: Ability to identify and correct errors in printed materials.
- Physical ability: Comfortable lifting and handling paper stock.
- Problem-solving skills: Ability to troubleshoot equipment malfunctions and resolve production issues.
- Teamwork: Collaborating with other production staff to meet deadlines
- Excellent communication skills, both verbal and written
- Sharp problem-solving skills paired with a proactive mindset
- Detail oriented with exceptional self-awareness and accountability
- Very strong organizational skills with the ability to prioritize and multitask
- Fluency with modern technology such as a computer, Microsoft Office products, Google docs, printer setup, and troubleshooting as needed
Education, Experience, Licenses and Certifications:
- 2+ years of administrative / printing experience
Physical Demands
- Ability to kneel, reach, bend, and lift (up to 25 pounds) throughout the work day and to work standing
Food Safety Responsibilities:
- Report any food safety and quality problems to personnel with authority to initiate action.
- Follow and uphold procedures outlined in the Food Safety Plan and the Food Quality Plan and any other programs that support the SQF system and other 3rd party programs/audits.
- Follow and uphold company policies and procedures as described in the company Handbook.
Work Environment:
- Administration: Individual workspace, desk, and computer.
- May not be temperature controlled, could have loud background noises.
- May include entering a production facility and walking on uneven, slippery surfaces and encountering forklift traffic.
- May include working in hot and cold areas as needed.
The values we hold dear
Put the team first
We put what is best for the broader team ahead of what is best for ourselves or our immediate department.
Get s#!t done (well)
We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.
Connect the dots
We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.
Be Direct
We share our perspective openly and directly, even when it feels difficult to do so.
Embrace the obstacles
We rise to meet challenges with a sense of urgency, resolve, and optimism.
Champion the customer
We consider and prioritize our customer in all of our decisions
At Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!